🔊 Michael Bair on CX-WISE: Most brands fix what customers hate… but fail to scale what they love. Here’s the gap in your Voice of Customer program. | Sprinklr
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sprinklr on Instagram: "🎧 New episode on our #CXWise podcast is live 🎧 CX strategist & founder of Real Blue Sky Bryant Richardson shares how small and midsize businesses can punch above their weight in customer experience. 💥 His take? Great CX isn’t all about big budgets — it’s about mindset, empathy, and agility. 💡 Small businesses have a unique edge: they can move fast and stay close to their customers. ⚡ Tap the link in bio to listen. #Sprinklr #CustomerExperience #CX #Podcast #CXStrategy
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