Jan 22, 2019 · My scanner is not connecting to my computer. When I press Scan on my printer I get the message "No computer Found". The instructions tell me to open HP printer and find …

Jul 28, 2025 · If your HP OfficeJet 8125e printer is not scanning, here are some steps to help troubleshoot and resolve the issue: Check for Software and Driver Installation HP Smart App: …

Nov 13, 2024 · Windows Scan App: If HP Smart is still showing the "Scanner Unavailable" error, try using the built-in Windows "Scan" app to test if it's a software or hardware issue. General …

Feb 10, 2025 · Test with HP Scan Doctor HP has a built-in diagnostic tool that can automatically detect and fix scanning issues: Download HP Print and Scan Doctor from here. Run the tool …

Oct 3, 2025 · I have an HP officejet pro 8020. I cannot log in to my account to troubleshoot scanner issues. My email is supposedly linked to it, because when I try to use it to create a …

Jun 14, 2025 · Hi @Nareshshah Welcome to the HP Support Community! Thanks for posting your query! We're here to help you get back up and running. Troubleshooting Scanner Connection …

Jan 25, 2025 · I understand you're unable to copy, scan, or fax using your HP OfficeJet Pro 8020 series printer, there could be several potential causes for these issues. Here's a step-by-step …

Jun 26, 2025 · Step 2: Check Scanner Connections and Settings Verify that the scanner lid is closed properly. Ensure that the document is placed correctly on the scanner glass. Make sure …

Apr 10, 2025 · If your HP Color LaserJet Pro MFP M479fdw is printing fine but scanning isn't working or HP Smart doesn't recognize it, it’s likely a communication or software issue. Here’s …

Jun 28, 2024 · Troubleshoot Scanner: In the HP Smart app, go to "Printer Settings" > "Tools" > "Printer Reports" > "Run Fax/Scanner Diagnostic" to check for issues. I hope this helps. Take …