Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...
Women in rural communities describe trauma of moderating violent and pornographic content for global tech companies ...
Every upgrade arrives with a promise: faster, smarter, safer. Yet you have probably lived through the opposite, where a “must ...
The biopharmaceutical sector is transitioning from reactive off-line quality control to a proactive quality by design (QbD) framework. Process analytical technology (PAT) enables this shift through ...