"I once had a customer at Macy’s who tried to pay for her purchase with a Target gift card. She yelled at me for not ...

The challenges of implementing AI agents in retail are less about tech and more about nerves, according to Williams-Sonoma, which moved from concept to live AI agents in under a month.

Maintenance scheduling is essential to the retail store as it aims at maximizing productivity and avoiding the effect of imposing minimal disruption to operations.

By Jonathon Meany, Head of Service, Small Business, ADP Canada October is Small Business month in Canada. A time to celebrate ...

Steven King of BlueSky Robotics will co-host and keynote ARKI 2025, exploring how automation and AI are redefining ...

Rebecca, Senior Marketing Manager at Yocuda (Your Customer Data), is enabling retailers to increase post-purchase customer engagement through dynamic digital receipts. With a passion for enhancing ...

Speaking at Business Standard's BFSI Summit, Virat Diwanji, National Head-Consumer Banking, Federal Bank, spoke with Nivedita Mookerji in a panel discussion on Impact of tech, AI on retail banking ...

Originally from Baltimore, Scott Seiss is a comedian, actor, writer, and, of course, former customer service employee. He’s best known for his viral “Angry Retail Guy” sketches, which have garnered ...

So when a woman overheard a couple throwing a fit over nothing, she couldn’t help but step in with some brutal honesty. Read ...

The revolutionary ability to combine POS and Payments on a single device extends to standalone POS systems in the Element range as well. One such POS is the Element Orion series, designed to be ...

As AT&T’s internet services grow in popularity, the company has decided to email customers to warn them that their monthly ...

Guy Carmeli, founder and chef at Pasta di Guy, is participating in a panel talk on crafting kiosk experiences at the upcoming ...