Legion Technologies, an innovator in workforce management, today announced that Wolt, a Helsinki-based technology company, ...

The latest Workforce Management Impact Report from Info-Tech Research Group, powered by SoftwareReviews, highlights the top enterprise tools empowering organizations with advanced decision-making ...

We are excited to show how AI-powered contact center technology can help businesses improve customer experience, ...

Workforce management (WFM) solutions are essential in good times and even more indispensable when the economy is challenged and budgets are tight. These applications have always been one of the ...

From scheduling and training to task management and communication, workforce management technology helps retain employees, improve efficiency and satisfy customers. Today's employees in the ...

MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce performance company, today announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Center. This ...

DALLAS & MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce and conversation intelligence company, today announced its Workforce Intelligence solution at its annual Calabrio Customer Connect (C3) ...

RPI Consultants, a leading ERP implementation and software firm, has expanded its Infor® Workforce Management (WFM) practice to offer full-service delivery capabilities, enhancing its client-focused ...

Belmont, CA (BUSINESS WIRE) - RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, today announced the acquisition of CommunityWFM, a cloud-based, AI-first contact ...

Workforce management innovator will assist the early childhood education provider in creating flexible staff schedules to better support teachers and families Legion Technologies, an innovator in ...

Companies embrace software innovations like AI to take quicker actions based on real-time insights about skills, while self-service decreases costs, new research says The ISG Buyers Guides™ for ...

Workforce management innovator will assist the early childhood education provider in creating flexible staff schedules to better support teachers and families “Providing our center staff with tools ...