At many of my talks on creating a positive culture, I ask the group this question: “When you receive a text from your supervisor to call or see them, what is your first thought? Is it, Here comes more ...

As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

Humans are wired to be social. Just think how good it feels to be with someone who understands you. Not only at a family ...

The festive season will soon be upon us, which means mingling and chatting at parties and family events. How do you keep the ...