Artificial Intelligence (AI) agents, particularly the large language models (LLMs) underpinning the functioning of ChatGPT ...

Empathy is a strategic capability that has a direct impact on decision-making quality, trust, retention and organizational resilience.

B2B decisions aren’t purely rational. Emotion drives buyer behavior and shapes how companies lead, sell, and operate. Here’s ...

Is empathy becoming a buzzword? Hillary Clinton and conservative podcaster Allie Beth Stuckey debate what empathy looks like for Christians.

New research suggests AI chatbots can generate responses people rate as more empathetic than humans, raising questions about emotional intelligence in machines. The post Chatbots rated more empathetic ...

Empathy is the key to thinking differently, a cornerstone of creativity in entrepreneurship and elsewhere. Fostering diversity in companies, teams, and partnerships and developing multiangle ...

Over half of U.S. adults are using large language models (LLMs)—such as ChatGPT, Gemini and Copilot—in some capacity. Whether ...

Perspective-taking games are a great way to teach kids empathy and social skills. These activities encourage children to step into someone else's shoes, understand different viewpoints, and respond ...

Paul Brown explains how rising costs, higher payments, & credit pressure are reshaping F&I conversations and the need for ...

EPAM Systems, Inc. (NYSE: EPAM), a leading digital and AI transformation company, today announced the North American launch of Empathy Lab by EPAM, its AI-native agency designed to help brands build ...

The uncomfortable stares started soon after Ian Smith walked into a local grocery store. His body twitched and jerked. His shoulders rolled forward and back. His head rocked side to side like a ...

France is changing how it approaches animal welfare by starting with education instead of punishment. By including pet care ...