While ERP excels at post-sale management, it leaves a critical gap in managing relationships that determine customer loyalty.

Manufacturing is one of the world’s largest and most established sectors. Worldwide manufacturing revenue grew by 4 percent in 2022 and reached $44.5 trillion, more than two times the U.S. gross ...

New Research Data: Survey of 200+ manufacturing leaders reveals teams juggle 5+ systems per customer issue. Mission Control Approach: Leaders are unifying fragmented systems into one workspace for ...

In the wake of Industry 4.0 and the mass digital transformation efforts that have taken place over the last five years, manufacturers can now make their operations more connected and efficient than ...

A: CRM ROI traditionally measures license costs against projected revenue lift, but this ignores the biggest factor: human ...

Customer Relationship Management systems are often sold as a technology decision. In reality, CRM success or failure has far ...

CUPERTINO, Calif.--(BUSINESS WIRE)--SugarCRM, the world’s fastest growing customer relationship management (CRM) company, today announced a new manufacturing-focused partnership with Highland ...